FAQ – A2Z Ozone



What kind of technology is used is A2Z Ozone generators?

Our generators use corona discharge techonology.

How do I determine the best unit for me?

Determining what application you require (air, water or oil) and how many square feet or gallons of water you wish to ozonate at once will help us narrow down what unit will work best for you. If you want a multi-purpose model that has a continuous use setting, you will need an MP-3000 or above. The Aqua-6 is our best-seller and a great choice for newcomers to ozone.

Can I be in the room when my unit is running?

The short answer: it depends on which unit you are running. If you are running the Aqua-6 or Aqua-8, you should be good to go. However, it is a rare occurrence that someone will have an allergic reaction to ozone. Consult your physician for more information.

The Aqua-6 produces 600 mg/hour of ozone. It is strong enough to freshen up a small closet and produce ozonated water for the purposes of washing fruits and vegetables, drinking and bathing. Meanwhile, the A7K produces 7,000 mg/hour of ozone and is made to eliminate severe odors, like smoke damage. Additionally, this unit is strong enough eradicate mold and mildew. Under no circumstances is it safe to be in the room while the unit is running.
When using the ozonator for oil, do I need to turn off the internal air compressor if I do not have an oxygen generator attached?

No, if you do not have an external oxygen accessory you do not need to turn the compressor off. Only turn the internal air compressor off if you are using an external oxygen accessory.

What are the stones for?

For the Aqua-6, the white stone is for water, while the gray stone is used for oil applications. For the MP Series or Industrial Series, the gray stones are used for both water and oil applications.

What is PPM and how does it relate to ozone generators?

This abbreviation means Parts Per Million, which is used to determine how much ozone is in the air or water.

Can I drink the water that I ozonate?

Our customers do often purchase the Aqua-6 to ozonate water to drink. Some of our employees also drink ozonated water from our Aqua Touch faucet ozone generator. You can drink it right away with the taste and smell of ozone, or you can wait 20-30 minutes for the ozone to dissipate.

How much ozonated water is too much to drink?

This is a question for your practitioner or doctor. We do not understand the workings of the human body. Instead, we work with the ozone machine.

How long should I wait to drink my ozonated water after ozonating?

Ozone dissipates out of water within 20-30 minutes. If you are drinking it after that time, it will just be clean oxidized water.

Are my pets safe around ozone?

Generally, remember the Three P's: No Pets, No Plants and No People should be in the room while the unit is running.

Are my plants safe around ozone?

Generally, remember the Three P's: No Pets, No Plants and No People should be in the room while the unit is running.

How do I fix...?

If you are having any issues with your unit, please contact our office at (502)499-4977 or email us at service@a2zozone.com. We will help troubleshoot with you to determine the issue. If your unit needs new parts or repair, we will be able to determine that as well.

How much ozone do the units produce?

It depends on the model. For example, the MP-1000 produces 1000 mg/hour or 1 g/hour. The MP-3000 puts out 3000 mg/hour or 3 g/hour. Each model will specify its maximum ozone output on its product page.

What are the gamma measurements for my particular unit?

We at A2Z Ozone are aware that many people use ozone technologies for medical applications. Unfortunately, we are not practitioners or doctors, and do not have one on staff to assist customers with these questions. Please contact your doctor for these measurements.

Do you have distributors in my area?

Everything is shipped out of our warehouse. We can ship almost anywhere in the world (UPS, USPS, FedEx) and have it arrive exactly where you want it.

Do the spare parts such as the ozone cells lose life in storage?
No, as long as the part is not connected to electricity, a spare ozone cell/board will not lose life. 

Referral Program

What are the benefits of the customer referral program?

The customer referral program is our way to say thank you to our most loyal customers. You will receive 14% off for every friend you refer to us that makes a purchase.

How do I join?

Joining our customer referral program is simple. Navigate to the Referral Program tab in the navigation bar and enter your name and email on the page when prompted. You will receive an email with further instructions.

Will my friend receive a discount too?

Yes! By being referred by you, your friend will receive a discount of 7% on their purchase.

What is the number of maximum monthly referrals?

Currently, the number of maximum monthly referrals by a single advocate is 15.

What is the number of maximum all-time referrals?

Currently, the number of maximum all-time referrals by a single advocate is 150.

Air Applications

What is the best location to put the ozonator?

The best location is to put the ozone generator in the room where the odors are the strongest. If the odor is throughout the entire house or apartment, place the unit near the intake to facilitate mixing of ozone throughout the area.

Will ozone go through walls?

No, ozone cannot pass through walls freely. It can only occupy open spaces.

Will ozone ruin my leather furniture or electronic equipment?

Ozone is a powerful oxidizer, but the concentrations generated from our rental units will not ruin any materials or equipment inside your home. The PPM is not high enough to have an impact on the furniture or equipment.

Will the odor removal be permanent?

Yes, using our units will be permanent as long as the source of the odor is removed.

Which unit is best for shock treatment of air?

The A7K is a powerful unit that is designed to powerfully shock treat rooms. If you live in the Louisville, KY area, they are available for rent.

How long do your ozone generators last?

Our generators are built to be repairable. For new units, the average amount of time before replacement parts need to be ordered is about 2 years.


How is ozone released into pool water?

The SP (Swimming Pool) Series utilizes Venturi injectors to release ozone into pool water.

What is a Venturi injector?

A Venturi injector can be used with any of our products to help inject ozone or other gases into water. While the injector can be paired with any of our generators, it is needed for the SP (Swimming Pool) and Aquatic units. It works by using pressurized water in the inlet side of the Venturi injector to decrease absolute pressure, thereby creating a vacuum. This vacuum allows for additive material to be drawn through the suction port and mixed with the water stream. As your infused water exits the Venturi injector, it becomes reconverted into lower pressure energy. This process combines two different substances to create a fluid mix of the two, then releases the combined products through the outlet side.

How long will ozone last in my pool?

It depends on the temperature. See ozone solubility below:

How much chemical treatment will I need in my pool to supplement ozone?

Reduce the chemicals in your pool by up to 95% with ozone. For example, use only 5% of the amount of algae killer, that you were adding before.

Will humidity impact ozone use the pool?

Humidity and other catalytic effects can cause variances in the amount of ozone that is produced.

Is ozone safe for the pool equipment?

Yes, as long as it is not incompatible material. Below is a chart that shows the impact of ozone on common materials. As you can see, Cooper and PTFE are very resistant to ozone, while Rubber is not.