Aqua-6 Ozone Generator Troubleshooting Chart

Aqua-6 Technical Walkthroughs

A2Z Ozone understands that even in ideal conditions, a defect may occur in one of our products. View the chart below for details on how to fix an issue with the Aqua-6 Multi-Purpose Ozone Generator. Contact us directly for repair work if an issue with your unit isn't resolved by the chart below.


Possible Cause

What to Do

No Power

Check Fuse

Open up the unit and check to see if the fuse is fully seated. The fuse is located on the main control board.

Check Wiring

Sometimes cords can vibrate loose in shipping or by the air pump. Make sure all wires look connected.

No Ozone

Bad air pump

You will still hear the high voltage pitch but no air will be flowing through the unit. Order a new air pump in the unit’s correct voltage.

Bad high-low transformer

If your transformer goes bad then you won’t have air pressure or ozone production. Only the control panel will be working. Contact us for a replacement part.


Do not open your unit if it is still under warranty unless directed by the Head Technician as this will void the unit's warranty. 

If you are experiencing an issue with your unit that is not listed here, email our Head Technician at or give our office a call at 502-499-4977.

If your unit is within warranty, fill out the Warranty Work form to begin the repair process for your unit.

For more detailed operation information on the Aqua-6 Multi-Purpose ozone generator, download the manual.


In case of accidental leakage of ozone, keep the ozone generator in a 
well- ventilated area. 
Ozone generators emit ozone. Do not inhale ozone. 
Ozone generators generate high voltage. 
Our ozone generators are designed and distributed by A2Z Ozone, Inc. in Louisville, Kentucky USA. EPA Est.: 95432-KY-1. Produced and made in China.

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  • A2Z Ozone on

    Hi Manuel! Thank you for taking the time to comment on our blog post. For troubleshooting, please contact us by phone at (502) 499-4977. We are available Monday through Friday, 8:00am – 4:00pm EST.

  • manuel on

    ozone production seems low unable to smell the beach smell any more when I ozonate water
    what is wrong with the machine

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